This webinar recording covers the topic of The Accountabiity Gap and why people drop the ball and what great leaders do differently to avoid this challenge. Anna and Craig, Principals of Leadership Creativity, discuss what accountability actually is as it’s an often misunderstood and avoided leadership behaviour.
They talk about the warning signs when there is a lack of accountability and how holding people to account can backfire. The 3 key actions to drive accountability are having strategic and operational priorities, providing clear and frequent communication, and regular support and encouragement. The webinar winds up with an overview of the behaviours that less skilled and skilled leaders display in attempting to drive an accountability culture.